Well, I'd like to bitch (again) about the lack of service I've received in having the garage door replaced. Shit, it's been four months of broken appointments, and lame excuses.

OTOH, I have occasionally called corporate head to particualrly praise a product or service.

Like the one time my wife & I were standing in a Blockbuster when a couple of guys walked in with guns and robbed the cash register. The manager was massively professional about it, ushered everybody he could out the "in" door, tried to make sure the gunmen didn't hurt anybody (they didn't), made sure his employees were safe, etc. best service I've ever received that had nothing to do with the product or service being offered by the establishment.

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On the kinkometer, my kink measures as a sine wave.